![]() She diagnoses and repairs it so that it is working like new. Cindy P or whichever technician is available, takes over the computer remotely, searches the problems, resolves the issues and makes sure the computer is working correctly without issues. She said she could have a technician remotely connect to my computer and fix the problems. The service is similar to taking your computer to a Microsoft repair shop but instead they can remotely connect to your computer, diagnose problems and then fix the issues. Sensing I needed more help than she could provide at the time, she in turn spoke to me about a service Reimage provides. Those problems were caused by me downloading from the internet or improperly using software. The first young lady, Aricel R, asked to connect to my computer remotely and found many problems. I hooked up with two exceptional young ladies who solved my problems, Aricel R and Cindy P. Somehow, I managed to speak with a live person at the company. ![]() Today I went to relicense the reimage software and had problems. Many a time the computer would spit out an error message while loading up. from startup to internet searches, printing pictures, email and/or documents, or, just about everything else you do with your computer. ![]() ![]() I did not know about the other services they provided until today. I have been using Reimage software since 2017. A very happy reimage software user since 2017 ![]()
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